運送政策
重要信息：由於目前的冠狀病毒情況；部份訂單可能會延遲。請與您當地的政府，海關和運輸公司聯繫以獲取更多信息。對此造成的不便，我們深表歉意。 如要查詢運單信息, 請 按此 聯繫我們.
免費送貨
我們提供世界各地的免費標準送貨服務及附加快遞費的特快送貨服務，在填寫收貨地址結帳時，您會看到這2個不同運送選項。基於出貨前嚴格的品質監控工作, 在付款後到我們投寄需要1-3個工作日。選擇標準送貨的話, 訂單將通過空運免費送貨。我們保留選擇確定特定運輸方式的選項。我們的主要免費標準送貨服務承運商是香港郵政，SpeedPAK, 特快送貨服務是DHL，UPS, 所有包裹都能追踪位置。通過香港郵政，SpeedPAK的訂單運送時間標準為7-14天，而DHL/UPS 只需3-5天
稅項
我們會標榜為低價值和禮物儘量減低客戶面對海關產生的問題, 大多數國際訂單均受指定國家/地區指定的海關關稅和稅收法規的約束，由客戶自行承擔。您可以聯繫當地的海關以獲取詳細信息。所有APO / FPO處理的訂單都將通過USPS發貨。
運輸問題
如果訂單超過合理時間還未到達，請先聯繫我們查詢, 以確定訂單是丟包與否, 確定訂單丟包後我們會向保險公司索賠，然後執行賠償或產品更換/重新發貨。如果收到的物品損壞，請在交貨後的五個工作日內聯繫我們進行索賠。請保留您的包裹盒子，因為我們的保險公司可能需要檢查。
Frequently Asked Questions
1. What are the different types of watch movements available?
Sugesswatch offers a variety of movements including automatic and manual winding watch movement. Visit sugesswatch.com to explore our collection.
2. How do I choose the right watch size for my wrist?
Finding the perfect fit is essential. Sugess Watch fits most of the wrist, up to 7.2 inches. Visit sugesswatch.com to explore our collection.
3. What is the difference between automatic and manual winding watches?
The primary difference between manual and automatic watches is the power source for the mainspring. Manual watches require winding approximately once a day, while automatic watches depend on the natural movement of your wrist. Visit sugesswatch.com to explore our collection.
4. Can I swim or shower with my watch?
The water resistance of our watches varies depending on the model. You can swim even dive with our Ocean Star series watches, please visit https://sugesswatch.com/collections/ocean-star to discover more.
5. Do you offer warranty on your watches? What does it cover?
Sugesswatch provides a comprehensive warranty with each timepiece purchased, covering manufacturing defects and ensuring customer satisfaction. Details regarding warranty coverage can be found on https://sugesswatch.com/pages/warranty-maintenance
6. What materials are commonly used in watchmaking?
Sugesswatch prides itself on using high-quality materials in crafting our timepieces, including stainless steel, sapphire crystal, and genuine leather. Explore our website to discover more about our commitment to quality craftsmanship.
7. Are your watches suitable for formal occasions?
Our watches are meticulously designed to exude elegance and sophistication, making them ideal companions for formal events and everyday wear alike. Explore our collection on sugesswatch.com to find the perfect timepiece for any occasion.
8. Do you offer customization options for your watches?
Yes, we customization for a number of watch models. Please visit https://sugesswatch.com/collections/logo-customize for any available customization details.
9. What is the power reserve of the watches you sell?
Our watches feature varying power reserves depending on the movement type and model. Most of them offer 35+ power reserve.
Explore the specifications of each timepiece on sugesswatch.com for detailed information.
10. Do you offer eco-friendly or sustainable watch options?
Sustainability is important to us. While not all our watches are explicitly labeled as eco-friendly, we strive to incorporate sustainable practices into our manufacturing processes. Learn more about our sustainability efforts on sugesswatch.com.
11. Are your watches suitable for daily wear?
Designed for durability and style, our watches are perfect for daily wear, offering both functionality and elegance to complement your everyday activities. Find your perfect daily companion on sugesswatch.com.
Do you offer watches with specific complications, such as chronographs or moon phases?
12. Do you offer international shipping?
Yes, Sugesswatch proudly offers international shipping to bring our elegant timepieces to customers worldwide. For shipping details and rates, please visit https://sugesswatch.com/pages/shipping
