保固承諾

保修

Sugess Watch保證,自購買之日起具一年保修,請按此為閣下腕錶進行登記。腕錶在材料和工藝上均無任何缺陷。如果手錶在正常使用過程中出現缺陷,Sugess手錶將根據需要選擇在保修期內將手錶退還後的合理時間內調節,調整,維修或更換機芯。
如果我們認為這樣做不可行或不經濟,我們將酌情決定以相同或等效模型的形式提供替代產品。退貨運費由Sugess Watch支付。

1年保修不包括以下內容:

(a)並非由材料或工藝缺陷引起的消費者擁有的手錶意外或其他損壞。
(b)因意外,誤用,篡改或不遵循說明中的護理和特殊處理規定而造成的損壞。
( c)由於磨損或意外事故而導致錶殼,錶鏡,手鐲,錶帶或其他部件的表面損壞和/或刮擦。
(d)手錶的水分損壞未打開錶殼,破損或損壞的組件導致表背上未標記“防水”或“防水”型號中的濕氣損壞。
(e )因消費者未能按照常規時間表維修手錶而造成的損壞維護。
(f)未在Sugess Watch網站上直接購買的產品。
(g)Sugess Watch由未經授權的人員(例如(用於電池更換,移動,服務或維修)或已在Sugess Watch的控制範圍之外更改了其原始狀態。
如果序列號或產品日期代碼或其他跟踪標記已被刪除,更改或刪除,則保修無效。

要求保修和其他手錶維修:

要求維修申請,請按此填寫有關維修資料,如果可行, 請附上 相關故障的圖片或影片。我們的鐘錶師會於兩個工作天為閣下成立維修個案作出處理。

Frequently Asked Questions

1. What are the different types of watch movements available?

Sugesswatch offers a variety of movements including automatic and manual winding watch movement. Visit sugesswatch.com to explore our collection.

2. How do I choose the right watch size for my wrist?

Finding the perfect fit is essential. Sugess Watch fits most of the wrist, up to 7.2 inches. Visit sugesswatch.com to explore our collection.

3. What is the difference between automatic and manual winding watches?

The primary difference between manual and automatic watches is the power source for the mainspring. Manual watches require winding approximately once a day, while automatic watches depend on the natural movement of your wrist. Visit sugesswatch.com to explore our collection.

4. Can I swim or shower with my watch?

The water resistance of our watches varies depending on the model. You can swim even dive with our Ocean Star series watches, please visit https://sugesswatch.com/collections/ocean-star to discover more.

5. Do you offer warranty on your watches? What does it cover?

Sugesswatch provides a comprehensive warranty with each timepiece purchased, covering manufacturing defects and ensuring customer satisfaction. Details regarding warranty coverage can be found on https://sugesswatch.com/pages/warranty-maintenance

6. What materials are commonly used in watchmaking?

Sugesswatch prides itself on using high-quality materials in crafting our timepieces, including stainless steel, sapphire crystal, and genuine leather. Explore our website to discover more about our commitment to quality craftsmanship.

7. Are your watches suitable for formal occasions?

Our watches are meticulously designed to exude elegance and sophistication, making them ideal companions for formal events and everyday wear alike. Explore our collection on sugesswatch.com to find the perfect timepiece for any occasion.

8. Do you offer customization options for your watches?

Yes, we customization for a number of watch models. Please visit https://sugesswatch.com/collections/logo-customize for any available customization details.

9. What is the power reserve of the watches you sell?

Our watches feature varying power reserves depending on the movement type and model. Most of them offer 35+ power reserve.

Explore the specifications of each timepiece on sugesswatch.com for detailed information.

10. Do you offer eco-friendly or sustainable watch options?

Sustainability is important to us. While not all our watches are explicitly labeled as eco-friendly, we strive to incorporate sustainable practices into our manufacturing processes. Learn more about our sustainability efforts on sugesswatch.com.

11. Are your watches suitable for daily wear?

Designed for durability and style, our watches are perfect for daily wear, offering both functionality and elegance to complement your everyday activities. Find your perfect daily companion on sugesswatch.com.
Do you offer watches with specific complications, such as chronographs or moon phases?

12. Do you offer international shipping?

Yes, Sugesswatch proudly offers international shipping to bring our elegant timepieces to customers worldwide. For shipping details and rates, please visit https://sugesswatch.com/pages/shipping