运送政策

重要信息:由于目前的冠状病毒情况;部份订单可能会延迟。请与您当地的政府,海关和运输公司联系以获取更多信息。对此造成的不便,我们深表歉意。如要查询运单信息, 请按此 联系我们.


免费送货

我们提供世界各地的免费标准送货服务及附加快递费的特快送货服务,在填写收货地址结帐时,您会看到这2个不同运送选项。基于出货前严格的品质监控工作, 在付款后到我们投寄需要1-3个工作日。选择标准送货的话, 订单将通过空运免费送货。我们保留选择确定特定运输方式的选项。我们的主要免费标准送货服务承运商是香港邮政,SpeedPAK, 特快送货服务是DHL,UPS, 所有包裹都能追踪位置。通过香港邮政,SpeedPAK的订单运送时间标准为7-14天,而DHL/UPS 只需3-5天

税项

我们会标榜为低价值和礼物尽量减低客户面对海关产生的问题, 大多数国际订单均受指定国家/地区指定的海关关税和税收法规的约束,由客户自行承担。您可以联系当地的海关以获取详细信息。所有APO / FPO处理的订单都将通过USPS发货。

运输问题

如果订单超过合理时间还未到达,请先联系我们查询, 以确定订单是丢包与否, 确定订单丢包后我们会向保险公司索赔,然后执行赔偿或产品更换/重新发货。如果收到的物品损坏,请在交货后的五个工作日内联系我们进行索赔。请保留您的包裹盒子,因为我们的保险公司可能需要检查。

Frequently Asked Questions

1. What are the different types of watch movements available?

Sugesswatch offers a variety of movements including automatic and manual winding watch movement. Visit sugesswatch.com to explore our collection.

2. How do I choose the right watch size for my wrist?

Finding the perfect fit is essential. Sugess Watch fits most of the wrist, up to 7.2 inches. Visit sugesswatch.com to explore our collection.

3. What is the difference between automatic and manual winding watches?

The primary difference between manual and automatic watches is the power source for the mainspring. Manual watches require winding approximately once a day, while automatic watches depend on the natural movement of your wrist. Visit sugesswatch.com to explore our collection.

4. Can I swim or shower with my watch?

The water resistance of our watches varies depending on the model. You can swim even dive with our Ocean Star series watches, please visit https://sugesswatch.com/collections/ocean-star to discover more.

5. Do you offer warranty on your watches? What does it cover?

Sugesswatch provides a comprehensive warranty with each timepiece purchased, covering manufacturing defects and ensuring customer satisfaction. Details regarding warranty coverage can be found on https://sugesswatch.com/pages/warranty-maintenance

6. What materials are commonly used in watchmaking?

Sugesswatch prides itself on using high-quality materials in crafting our timepieces, including stainless steel, sapphire crystal, and genuine leather. Explore our website to discover more about our commitment to quality craftsmanship.

7. Are your watches suitable for formal occasions?

Our watches are meticulously designed to exude elegance and sophistication, making them ideal companions for formal events and everyday wear alike. Explore our collection on sugesswatch.com to find the perfect timepiece for any occasion.

8. Do you offer customization options for your watches?

Yes, we customization for a number of watch models. Please visit https://sugesswatch.com/collections/logo-customize for any available customization details.

9. What is the power reserve of the watches you sell?

Our watches feature varying power reserves depending on the movement type and model. Most of them offer 35+ power reserve.

Explore the specifications of each timepiece on sugesswatch.com for detailed information.

10. Do you offer eco-friendly or sustainable watch options?

Sustainability is important to us. While not all our watches are explicitly labeled as eco-friendly, we strive to incorporate sustainable practices into our manufacturing processes. Learn more about our sustainability efforts on sugesswatch.com.

11. Are your watches suitable for daily wear?

Designed for durability and style, our watches are perfect for daily wear, offering both functionality and elegance to complement your everyday activities. Find your perfect daily companion on sugesswatch.com.
Do you offer watches with specific complications, such as chronographs or moon phases?

12. Do you offer international shipping?

Yes, Sugesswatch proudly offers international shipping to bring our elegant timepieces to customers worldwide. For shipping details and rates, please visit https://sugesswatch.com/pages/shipping