保固承诺

保修

Sugess Watch保证，自购买之日起具一年保修，请按此为阁下腕表进行登记。腕表在材料和工艺上均无任何缺陷。如果手表在正常使用过程中出现缺陷，Sugess手表将根据需要选择在保修期内将手表退还后的合理时间内调节，调整，维修或更换机芯。
如果我们认为这样做不可行或不经济，我们将酌情决定以相同或等效模型的形式提供替代产品。退货运费由Sugess Watch支付。

1年保修不包括以下内容：

（a）并非由材料或工艺缺陷引起的消费者拥有的手表意外或其他损坏。
（b）因意外，误用，篡改或不遵循说明中的护理和特殊处理规定而造成的损坏。
（ c）由于磨损或意外事故而导致表壳，表镜，手镯，表带或其他部件的表面损坏和/或刮擦。
（d）手表的水分损坏未打开表壳，破损或损坏的组件导致表背上未标记“防水”或“防水”型号中的湿气损坏。
（e ）因消费者未能按照常规时间表维修手表而造成的损坏维护。
（f）未在Sugess Watch网站上直接购买的产品。
（g）Sugess Watch由未经授权的人员（例如（用于电池更换，移动，服务或维修）或已在Sugess Watch的控制范围之外更改了其原始状态。
如果序列号或产品日期代码或其他跟踪标记已被删除，更改或删除，则保修无效。

要求保修和其他手表维修：

要求维修申请，请按此填写有关维修资料，如果可行, 请附上 相关故障的图片或影片。我们的钟表师会于两个工作天为阁下成立维修个案作出处理。

Frequently Asked Questions

1. What are the different types of watch movements available?

Sugesswatch offers a variety of movements including automatic and manual winding watch movement. Visit sugesswatch.com to explore our collection.

2. How do I choose the right watch size for my wrist?

Finding the perfect fit is essential. Sugess Watch fits most of the wrist, up to 7.2 inches. Visit sugesswatch.com to explore our collection.

3. What is the difference between automatic and manual winding watches?

The primary difference between manual and automatic watches is the power source for the mainspring. Manual watches require winding approximately once a day, while automatic watches depend on the natural movement of your wrist. Visit sugesswatch.com to explore our collection.

4. Can I swim or shower with my watch?

The water resistance of our watches varies depending on the model. You can swim even dive with our Ocean Star series watches, please visit https://sugesswatch.com/collections/ocean-star to discover more.

5. Do you offer warranty on your watches? What does it cover?

Sugesswatch provides a comprehensive warranty with each timepiece purchased, covering manufacturing defects and ensuring customer satisfaction. Details regarding warranty coverage can be found on https://sugesswatch.com/pages/warranty-maintenance

6. What materials are commonly used in watchmaking?

Sugesswatch prides itself on using high-quality materials in crafting our timepieces, including stainless steel, sapphire crystal, and genuine leather. Explore our website to discover more about our commitment to quality craftsmanship.

7. Are your watches suitable for formal occasions?

Our watches are meticulously designed to exude elegance and sophistication, making them ideal companions for formal events and everyday wear alike. Explore our collection on sugesswatch.com to find the perfect timepiece for any occasion.

8. Do you offer customization options for your watches?

Yes, we customization for a number of watch models. Please visit https://sugesswatch.com/collections/logo-customize for any available customization details.

9. What is the power reserve of the watches you sell?

Our watches feature varying power reserves depending on the movement type and model. Most of them offer 35+ power reserve.

Explore the specifications of each timepiece on sugesswatch.com for detailed information.

10. Do you offer eco-friendly or sustainable watch options?

Sustainability is important to us. While not all our watches are explicitly labeled as eco-friendly, we strive to incorporate sustainable practices into our manufacturing processes. Learn more about our sustainability efforts on sugesswatch.com.

11. Are your watches suitable for daily wear?

Designed for durability and style, our watches are perfect for daily wear, offering both functionality and elegance to complement your everyday activities. Find your perfect daily companion on sugesswatch.com.
Do you offer watches with specific complications, such as chronographs or moon phases?

12. Do you offer international shipping?

Yes, Sugesswatch proudly offers international shipping to bring our elegant timepieces to customers worldwide. For shipping details and rates, please visit https://sugesswatch.com/pages/shipping